Terms & Conditions and Privacy Policy

Pickstart Guitar
Last updated: 17/01/2026

1. Introduction

Welcome to Pickstart Guitar (“Pickstart”, “we”, “us”, or “our”).

By accessing this website or purchasing any Pickstart products, you agree to be bound by these Terms & Conditions and Privacy Policy. If you do not agree, please do not use this website or purchase the product.

2. About Pickstart

Pickstart provides curated guitar learning resources for educational purposes.

Pickstart operates in part as a curation and referral service, designed to help beginners efficiently navigate high-quality, freely available online guitar learning resources, alongside Pickstart-exclusive educational content.

Pickstart resources may include, but are not limited to:

a digital setlist
links to external chord sheets
links to third-party tutorials and learning resources
slow and at-speed demo tracks
Pickstart-exclusive video tutorials and educational materials

Where resources are linked or recommended but do not carry the Pickstart name, Pickstart does not claim ownership, authorship, or intellectual property rights over those materials. All rights remain with their respective creators or platforms.

Pickstart is a beginner-focused educational resource and is not a tertiary qualification, accredited course, or formal music certification.

3. Digital Product Access & Content Delivery

All Pickstart products are digital access products.

Access is provided immediately after purchase
No physical goods are shipped
No subscription is required unless explicitly stated

Content Delivery & Third-Party Tools

Pickstart content may be delivered, organised, or accessed using third-party tools and platforms, including but not limited to:

Google Sheets or other spreadsheet software (e.g. Excel)
video hosting services
external websites and learning platforms

By purchasing Pickstart, you acknowledge that:

Pickstart does not provide a proprietary learning platform or dashboard
Access to materials may occur via third-party applications
These platforms are not owned or controlled by Pickstart
Use of such tools is subject to their own terms, policies, and availability

You are responsible for ensuring you have the appropriate device, software, and internet access to view and use the content.

4. 30-Day Money-Back Guarantee

Pickstart offers a 30-day money-back guarantee.

If you are not satisfied with your purchase, you may request a refund within 30 days of the original purchase date by contacting:

📧 support@pickstartguitar.com.au

To be eligible:

The request must be made within 30 days of purchase
The product must have been purchased directly through the Pickstart website

Approved refunds will be processed to the original payment method.

This guarantee is offered in addition to your rights under Australian Consumer Law.

5. Intellectual Property & Usage Rights

All Pickstart-exclusive content is protected by copyright and remains the intellectual property of Pickstart Guitar and its creators.

This includes, but is not limited to:

the Pickstart digital setlist (as a curated compilation)
Pickstart-exclusive video tutorials
slow and at-speed demo tracks created by Pickstart
written materials, documents, and downloadable files
Pickstart branding, text, and educational frameworks

When you purchase Pickstart, you are granted a personal, non-transferable, non-exclusive licence to access and use Pickstart-exclusive content for your own private learning only.

You may not:

share, resell, redistribute, or reproduce the Pickstart setlist as a compiled product
share, upload, or distribute Pickstart-exclusive tutorials or demo tracks
provide access to Pickstart-exclusive content to others (free or paid)
upload Pickstart-exclusive content to other platforms or file-sharing services
use Pickstart-exclusive content for commercial teaching, courses, or products without written permission

These restrictions apply regardless of format (digital, printed, recorded, or otherwise).

Third-party resources linked within Pickstart remain the property of their respective owners and are subject to their own terms of use.

Unauthorised use of Pickstart-exclusive content may result in termination of access and further action where appropriate.

6. Third-Party Resources & Referral Disclaimer

Pickstart may reference, link to, or recommend third-party platforms and resources (such as YouTube videos, external chord sheets, educational websites, or productivity tools).

You acknowledge that:

Pickstart does not control third-party content or platforms
availability, accuracy, layout, or presentation may change
use of third-party services is subject to their own terms and policies

Inclusion of third-party resources within Pickstart:

does not imply ownership by Pickstart
does not imply endorsement beyond educational usefulness
is provided as a convenience and learning aid

Pickstart is not responsible for the content, availability, or conduct of third-party services.

7. Educational Disclaimer & Individual Results

Pickstart provides educational guidance and learning resources only.

Actual student progress varies and depends on many factors, including but not limited to:

individual practice habits
prior musical experience
consistency and time spent practising
personal learning style and ability

Pickstart does not guarantee any specific level of progress, skill development, performance ability, or musical outcome.

8. Limitation of Liability

To the maximum extent permitted by law:

Pickstart is not liable for any loss, injury, or damages arising from use of the website, content, or linked resources
all content is provided “as is” and “as available”

Nothing in these terms excludes your rights under Australian Consumer Law.

9. Privacy Policy

9.1 Information We Collect

We may collect:

name and email address
purchase and transaction details
website usage data (via cookies and analytics tools)

We do not collect sensitive personal information.

9.2 How We Use Your Information

Your information is used to:

deliver purchased products
provide customer support
send important service communications
improve website performance and user experience

We do not sell or rent your personal information.

9.3 Email Communications

You may receive:

purchase confirmations
access instructions
important product or service updates

You may unsubscribe from non-essential emails at any time.

9.4 Cookies & Analytics

Pickstart may use cookies and analytics tools to understand website usage and improve functionality.

You can disable cookies in your browser settings if you prefer.

9.5 Data Security

Reasonable steps are taken to protect personal information, but no online system can be guaranteed 100% secure.

10. Changes to These Terms

These Terms & Conditions and Privacy Policy may be updated from time to time.

Any changes will be posted on this page with an updated revision date.

11. Governing Law

These terms are governed by the laws of Western Australia, Australia, and applicable Australian Consumer Law.

12. Contact

If you have any questions regarding these terms or your personal information, please contact: