Terms & Conditions and Privacy Policy

Pickstart Guitar

Last updated: [insert date]

1. Introduction

Welcome to Pickstart Guitar (“Pickstart”, “we”, “us”, or “our”).

By accessing this website or purchasing any Pickstart products, you agree to be bound by these Terms & Conditions and Privacy Policy. If you do not agree, please do not use this website or purchase the product.

2. About Pickstart

Pickstart provides curated guitar learning resources for educational purposes, including but not limited to:

a digital setlist
chord sheets
tutorial links
slow and at-speed demo tracks
Pickstart-exclusive video tutorials and educational materials

All content is provided for personal educational use only.

3. Digital Product Access

All Pickstart products are digital access products
Access is provided immediately after purchase
No physical goods are shipped
No subscription is required unless explicitly stated

You are responsible for ensuring you have the appropriate device, software, and internet access to view and use the content.

4. 30-Day Money-Back Guarantee

Pickstart offers a 30-day money-back guarantee.

If you are not satisfied with your purchase, you may request a refund within 30 days of the original purchase date by contacting:

📧 support@pickstart.com

To be eligible:

the request must be made within 30 days of purchase
the product must have been purchased directly through the Pickstart website

Approved refunds will be processed to the original payment method.

This guarantee is offered in addition to your rights under Australian Consumer Law.

5. Intellectual Property & Usage Rights

All Pickstart content is protected by copyright and remains the intellectual property of Pickstart Guitar and its creators.

This includes, but is not limited to:

the Pickstart digital setlist
Pickstart-exclusive video tutorials
slow and at-speed demo tracks
written materials, documents, and downloadable files
branding, text, and educational frameworks

When you purchase Pickstart, you are granted a personal, non-transferable, non-exclusive licence to access and use the content for your own private learning only.

You may not:

share, resell, redistribute, or reproduce the Pickstart setlist
share, upload, or distribute Pickstart-exclusive tutorials or demo tracks
provide access to the content to others (free or paid)
upload content to other websites, platforms, or file-sharing services
use the content for commercial teaching, courses, or products without written permission

This restriction applies regardless of format (digital, printed, recorded, or otherwise).

Unauthorised use may result in termination of access and further action where appropriate.

6. Third-Party Resources

Pickstart may reference or link to third-party platforms (such as YouTube or external chord resources).

Pickstart does not control third-party content
Availability and accuracy of external resources may change
Use of third-party platforms is subject to their own terms and policies

Pickstart is not responsible for third-party content or services.

7. Educational Disclaimer & Individual Results

Pickstart provides educational guidance and learning resources only.

Actual student progress varies.
Results depend on many factors, including but not limited to:

individual practice habits
prior musical experience
consistency and time spent practising
personal learning style and ability

Pickstart does not guarantee any specific level of progress, skill development, performance ability, or musical outcome.

By using Pickstart, you acknowledge that:

learning music is a personal process
progress cannot be predicted or guaranteed
Pickstart is not responsible for individual learning outcomes

This disclaimer applies in addition to your rights under Australian Consumer Law.

8. Limitation of Liability

To the maximum extent permitted by law:

Pickstart is not liable for any loss, injury, or damages arising from use of the website or content
All content is provided “as is” and “as available”

9. Privacy Policy

9.1 Information We Collect

We may collect:

name and email address
purchase and transaction details
website usage data (via cookies and analytics tools)

We do not collect sensitive personal information.

9.2 How We Use Your Information

Your information is used to:

deliver purchased products
provide customer support
send important service communications
improve website performance and user experience

We do not sell or rent your personal information.

9.3 Email Communications

You may receive:

purchase confirmations
access instructions
important product or service updates

You may unsubscribe from non-essential emails at any time.

9.4 Cookies & Analytics

Pickstart may use cookies and analytics tools to understand website usage and improve functionality.

You can disable cookies in your browser settings if you prefer.

9.5 Data Security

Reasonable steps are taken to protect personal information, but no online system can be guaranteed 100% secure.

10. Changes to These Terms

These Terms & Conditions and Privacy Policy may be updated from time to time.

Any changes will be posted on this page with an updated revision date.

11. Governing Law

These terms are governed by the laws of Western Australia, Australia, and applicable Australian Consumer Law.

12. Contact

If you have any questions regarding these terms or your personal information, please contact: